What is the warranty period for the pool and its components?
Warranty periods depend on your model and start on the day your pool is delivered. Classic: 15-year structural warranty on the pool shell. The liner
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Warranty periods depend on your model and start on the day your pool is delivered. Classic: 15-year structural warranty on the pool shell. The liner
The smallest 2.2m (4,000L) pool is approximately $13,000-14,000, while the largest 3.4m (13,000L) pool is around $17,000-18,000. Prices include the completed pool but exclude delivery,
Yes, council approval and certification are required for any pool in Australia. Documentation differs by state, and it’s your responsibility to complete this process. Applications
All states and territories in Australia interpret the Australian Standard (AS1926.1-2012) differently regarding pool fencing. It is your responsibility to ensure the pool complies with
Yes, the pool can be installed in the ground. However, as the pools are relocatable, a retaining wall is required to keep damp soil 20-30cm
We offer a reverse-cycle swimming pool heat pump as an optional addition. This energy-efficient system can both heat and cool your pool water, ensuring optimal
If the cancellation happens withing 14 days from acceptance and deposit there is no cancellation fee applied. If cancelled after this date a $990 admin
Accessories and add-ons can be returned if they are unused and in their original packaging. Restocking fees may apply, and shipping costs are non-refundable.
Yes, orders or deposits may be transferable, subject to approval. Contact us for assistance in arranging a transfer.
Yes, in many cases, orders can be modified instead of cancelled. Contact us to discuss the changes you’d like to make, and we’ll do our
Refunds are typically processed within 14-21 business days after the cancellation request is approved.
To request a refund or cancellation, contact us directly via email. Include your order details, and we will guide you through the process.
