What is the warranty period for the pool and its components?
Warranty periods depend on your model and start on the day your pool is delivered. Classic: 15-year structural warranty on the pool shell. The liner
Home » Customer Support » FAQ’s
Browse questions by topic
Warranty periods depend on your model and start on the day your pool is delivered. Classic: 15-year structural warranty on the pool shell. The liner
The smallest 2.2m (4,000L) pool is approximately $13,000-14,000, while the largest 3.4m (13,000L) pool is around $17,000-18,000. Prices include the completed pool but exclude delivery,
Yes, council approval and certification are required for any pool in Australia. Documentation differs by state, and it’s your responsibility to complete this process. Applications
All states and territories in Australia interpret the Australian Standard (AS1926.1-2012) differently regarding pool fencing. It is your responsibility to ensure the pool complies with
Yes, the pool can be installed in the ground. However, as the pools are relocatable, a retaining wall is required to keep damp soil 20-30cm
We offer a reverse-cycle swimming pool heat pump as an optional addition. This energy-efficient system can both heat and cool your pool water, ensuring optimal
Delivery to remote or rural areas is available but may incur additional surcharges. We will coordinate with you to ensure smooth delivery to your location.
Rarely. In about 1 out of 100 deliveries, a crane is needed. Most pools can be delivered via pathways, through carports, or down neighboring properties
We use specialised logistic partners. Our delivery fee includes up to two crew members to assist with placement and up to 30km travel from the
Our pools are delivered across Australia! We are proudly Australian-made and deliver directly to all states except the Northern Territory.
Yes, we offer financing options through Handy Pay. You can apply directly with them for credit. There are no additional charges for using this service.
Every project is different, but you may need to organise an electrician to install power near the equipment, slab costs, engineering, council applications, landscaping, or