To request a refund or cancellation, contact us directly via email. Include your order details, and we will guide you through the process.
A 25% deposit is required to secure pricing and a production slot. An additional 50% deposit is due to place your pool into production. The
Every project is different, but you may need to organise an electrician to install power near the equipment, slab costs, engineering, council applications, landscaping, or
Yes, we offer financing options through Handy Pay. You can apply directly with them for credit. There are no additional charges for using this service.
Yes, discounts may be available for bulk purchases or multi-pool installations. Contact us directly to discuss your specific requirements.
If your delivery is delayed, we will notify you as soon as possible and provide a revised delivery timeline. We prioritise timely communication to ensure
Yes, seasonal promotions or discounts are occasionally offered. Check our website or subscribe to our newsletter for updates on current offers.
