Yes, the pool must be filled within 24-48 hours after installation to prevent the liner from sagging or deforming, which could affect your warranty. If you need to alter this timeframe, please contact us via email to discuss your situation.
Yes, we recomend permit planners in most parts of Australia to help streamline the approval process. These recomendations understand our porduct and have completed a
No, we do not offer base preparation. However, we can provide guidance on the requirements for your site. A licensed builder or landscaper can assist
Yes, in most cases, a soil or geo-tech report is required to determine the soil classification and ensure the base is prepared to the correct
The equipment base must be level, stable, and positioned no greater than 20m (pipe distance) from the pool for efficient operation. A concrete slab or
Yes, 100%. In-ground installations are generally considered construction projects and require a building permit for the pool as well as the safety barrier. All necessary
Yes, temporary or permanent pool fencing must be in place for safety compliance. Any inviting water source such as a pool exceeding 300mm in water
