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What happens if my delivery is delayed?

If your delivery is delayed, we will notify you as soon as possible and provide a revised delivery timeline. We prioritise timely communication to ensure you can plan accordingly.

More FAQ's

Do I need a crane?

Rarely. In about 1 out of 100 deliveries, a crane is needed. Most pools can be delivered via pathways, through carports, or down neighboring properties

Do you have agents or dealers?

Yes, we have agents and dealers in most parts of Australia. Contact us directly or visit our website to find your nearest agent for assistance.

Do you ship overseas?

Unfortunately, no. Due to the size and logistics involved in transporting our pools, we currently only deliver within Australia.

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