Our lead time is typically 10-12 weeks. However, high demand during peak seasons may extend the timeline. All orders are scheduled on a first-in basis, with the final manufacturing slot secured only after receiving the 75% production deposit.
If your pool is damaged during delivery by Outback or our delivery partners, let us know as soon as possible, and no later than one
During peak seasons, delivery times may extend beyond the typical 10-12 week lead time due to high demand. All orders are scheduled on a first-in
If your delivery is delayed, we will notify you as soon as possible and provide a revised delivery timeline. We prioritise timely communication to ensure
Our pools are delivered across Australia! We are proudly Australian-made and deliver directly to all states except the Northern Territory.
We use specialised logistic partners. Our delivery fee includes up to two crew members to assist with placement and up to 30km travel from the
Rarely. In about 1 out of 100 deliveries, a crane is needed. Most pools can be delivered via pathways, through carports, or down neighboring properties
