We generally work through a reseller network, as they provide better service and advice to your local area. However, we occasionally do clearance pools and scratch-and-dent sales, and the Lite pool is available directly. Our dealers know their local areas and can guide you through the options, then remain a point of contact for support after your purchase.
What is the timeline for receiving a refund after cancellation?
Refunds are typically processed within 14-21 business days after the cancellation request is approved.
