What happens if my pool is damaged during delivery or installation?

If your pool is damaged during delivery by Outback or our delivery partners, let us know as soon as possible, and no later than one

What is the proper backfilling process for an in-ground pool?

Backfill in 300mm thick layers, compacting each layer to avoid voids. Ensure the backfill creates a 30-degree slope away from the pool shell to direct

Do I need to fill the pool upon install?

Yes, the pool must be filled within 24-48 hours after installation to prevent the liner from sagging or deforming, which could affect your warranty. If

Are there specific requirements for pools installed near bushfire zones?

Yes, pools near bushfire zones may require additional considerations, such as fire-resistant barriers or equipment for firefighting purposes. Consult local guidelines for compliance.

Do you have permit planners?

Yes, we recomend permit planners in most parts of Australia to help streamline the approval process. These recomendations understand our porduct and have completed a

Do you offer base preparation?

No, we do not offer base preparation. However, we can provide guidance on the requirements for your site. A licensed builder or landscaper can assist

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More FAQ's

What happens if my pool is damaged during delivery or installation?

What is the proper backfilling process for an in-ground pool?

Do I need to fill the pool upon install?

Are there specific requirements for pools installed near bushfire zones?

Do you have permit planners?

Do you offer base preparation?

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