Yes, you can cancel your order after placing a deposit. However, the deposit may be partially or fully non-refundable, depending on how far the order has progressed.
If your delivery is delayed, we will notify you as soon as possible and provide a revised delivery timeline. We prioritise timely communication to ensure
Yes, seasonal promotions or discounts are occasionally offered. Check our website or subscribe to our newsletter for updates on current offers.
Refunds are available for cancelled orders, subject to our terms and conditions. Some fees may apply depending on the stage of production or preparation.
To request a refund or cancellation, contact us directly via email. Include your order details, and we will guide you through the process.
Yes, we offer financing options through Handy Pay. You can apply directly with them for credit. For further information, visit https://outback.com.au/finance.
We do not provide in-house servicing plans, but we can recommend certified service providers in your area. Regular servicing ensures your pool system operates efficiently
