Rarely. In about 1 out of 100 deliveries, a crane is needed. Most pools can be delivered via pathways, through carports, or down neighboring properties and over fences without requiring a crane. If a crane is necessary due to site conditions, we will inform you in advance and provide guidance on arrangements. Note: the largest pool shell we offer weighs no more than 180kg.
What happens if my pool is damaged during delivery or installation?
If your pool is damaged during delivery by Outback or our delivery partners, let us know as soon as possible, and no later than one